Policy Information

Cancellation Policy

If you need to cancel internet, TV, or home phone service, the provider listed on your bill handles the cancellation—not Internet WiFi Mobile. This page explains how that works and where to go for help.

Cloint LLC operates Internet WiFi Mobile as a comparison and ordering assistance service. We do not send your monthly bill and we cannot cancel service on your behalf.

01

What This Policy Covers

This policy describes how cancellations work when you enrolled through information or support from Internet WiFi Mobile. It does not replace the contract, terms of service, or cancellation rules of your chosen provider.

02

Cancellations Are Handled By Your Provider

Once service is active, your relationship is with the company that installed the line or shipped the equipment.

Your Service Provider
  • Schedule disconnection or move service
  • Early termination fees
  • Equipment returns and pickups
  • Final billing and refunds
Internet WiFi Mobile
  • General guidance before calling
  • Compare replacement options
  • Explain comparison services
  • Cannot cancel service for you
03

Typical Steps To Cancel With A Provider

  1. Locate your account number.
  2. Check contract and termination fees.
  3. Select a disconnect date.
  4. Confirm equipment return instructions.
  5. Request cancellation confirmation.
04

Equipment Returns And Pickups

Modems, routers, set-top boxes, and gateways may need to be returned within a specified timeframe to avoid non-return fees.

05

Final Bills And Refunds

Expect a final statement that may include partial-month service, equipment charges, or unpaid balances.

06

How Internet WiFi Mobile Can Help

We can explain general cancellation concepts but cannot access provider accounts, waive fees, or process service cancellations.

07

Common Situations

Many providers allow service transfers. Contact them before scheduling cancellation.

Promotions often have minimum terms. Early cancellation may result in fees.

Usually no. You should separately cancel your existing service unless confirmed otherwise in writing.